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Wednesday, July 10, 2013

WHAT THE FAKE?!

(HOW TO TRIVIALIZE TRAUMATIC HISTORY AND TRAUMATIZE YOUR AUDIENCE AT THE SAME TIME.)

In coming to Poland to visit sites of Nazi atrocity, I’ve tried to keep an open mind around my expectations. But there was something I never expected to see.

Where are we? A train station, attempting to flee the impending attack. But its too late. Three steps forward and we’re surrounded by falling, crashing bombs, darkness, smashing glass, screaming. As we turn the corner, Nazi flags block our path. We weave between them and find ourselves on a street. Uneven cobblestones, a tram. We walk into what looks like a courtroom. A Nazi officer’s hat rests on a podium; behind us, a stranger puts it on. Suddenly there are Swastikas covering the floor. As we step on them, triumphant German music blasts on loudspeakers above—a celebrationAfter boarding the tram, we arrive at St. Michaels Prison. At this point, were frightened to move on. The bottom of the dark stairwell is out of sight but, compelled to climb down, we discover a dark doorway. Behind the locked door, we hear terrifying soundscoughing, shouting, screaming. Its not real, we tell ourselves. Running back up the stairs, we find ourselves in the ghetto, weaving through shadows of dark and narrow alleyways, Jewish faces staring out at us. We look through windows of crowded apartments at white figures, ghosts, paused in sadness, illness. Each step is more frightening. Then sunlight, blinding usthis is a quarry, white stones cover the ground, we look at frozen prisoners in the distance through the barbed wire fence. We are standing in Płaszów Concentration Camp, a site of Nazi brutality and mass-murder...

This is the fairly new exhibition Kraków under Nazi Occupation 1939-1945 at the actual site of the Schindler Factory (where Oskar Schindler employed Polish Jews and succeeded in saving the lives of over 1,000 people).

We had expected an exhibition focusing on Schindler’s story. Instead, we experienced a twisted theme-park ride. A Holocaust House of Horrors. Genocide at Disneyland. We cringed and gasped and recoiled; not at the often vague historical content, but at the designers’ irresponsible decisions.

When I teach about the design of Holocaust museums, I usually share with students a working theory I have: Holocaust museums in the U.S. are more likely to sensationalize history through immersive environments and simulations than museums in the U.K., Germany, Israel, and elsewhere. The elevators at the United States Holocaust Memorial Museum in Washington D.C. resemble the interior of the Nazi gas chambers. The floor and walls of a room at the Illinois Holocaust Museum and Education Center mimic the killing fields and mass-graves of the Einsatzgruppen (the Nazis mobile shooting squads). The Virginia Holocaust Museum warns on its website, Guests should wear appropriate attire to crawl through an exhibit.

Through my work, I warn against such designs because...

1. Trying to recreate the experiences of Holocaust victims and survivors trivializes the actual events and real stories of the Nazi era. Well never know what it felt like to suffocate inside a gas chamber. Well never know what it felt like to starve in a ghetto before being deported in an over-crowded rail car to an unknown destination. We can never understand, so why try?

2. These kinds of simulated environments can be traumatizing for adults, let alone 12-year-olds. Ive witnessed engaged groups of teenagers walk through these kinds of spaces only to become shocked and silenced and unable to discuss essential questions about history and human behavior. The intellectual purpose of Holocaust education is stifled by careless emotional manipulation.

3. Many young people already understand suffering. Many live in poverty. Some are refugees or children of refugees from war torn countries. Many are bullied at school, or abused at home. Some are survivors of rape. Many are depressed, many self-harm, some are thinking about suicide. When we teach about genocide and human suffering, we need to remember that a teenager may already be trying to cope with her or his own trauma.

4. These experiential, literal designs are filled with fake artifacts, fake streets, fake ghetto walls, fake sounds, fake barbed fences, even fake documents. Next to these fake objects, designers display real artifacts. But, because so much of these environments are make-believe, the authenticity of the real artifacts is called into question. In the face of Holocaust and genocide denial, this is a serious problem.

But still these immersive exhibitions are created. And it looks like this phenomenon isnt limited to the U.S.; Fake artifacts and fake experiences have found their way onto the actual sites of Holocaust history.

After walking through the Kraków museums exhibition, we met with a member of its design team. We asked her about the immersive design. They visited museums in the U.S. and copied their approaches, she explained. We had to use some simplifications,” she told us. The museum world is changing. To get young people involved, you can’t use traditional methods. Those were her exact words.

Have museum designers lost faith in young people? Do museum professionals perceive teenagers as incapable of having respectful, complex conversations about prejudice and hate and social responsibility?

Immersive design within Holocaust education seems to be spreading—and getting worse. Museums are spending millions to manipulate and patronize and traumatize their visitors, and to simplify and sensationalize and trivialize history. We have to challenge and change this.


5 comments:

  1. I agree that we need to question the designers of these experiences, particularly regarding actual, authentic empathy for their visitors, not some imagined transformation they'll undergo having been through these... activities? scenes? dynamic dioramas?

    By empathy I mean - have these designers actually gone through the exhibit themselves? When they were creating it, did they get actual museum goers to test prototypes and give feedback? Would they send their own children through it?

    Also, how are they assessing these experiences? If the goal is to learn, is it to know that 'this was a horrible thing?' Or are they aiming for a more profound epiphany and if so, how do they know they are successful, and how often?

    Is there any attempt to recognize distinct user groups within the museum-going population, or are they reasoning that since the perpetrators didn't discriminate (at least as far as age, gender and other factors were concerned), everyone should have a similar experience?

    Not having seen or experienced it myself, I won't say much more, except that it seems that the design of the exhibit was not iterated sufficiently with the visitor experience in mind, or how it could be used to leverage a more meaningful conversation later.

    I'd be very interested to hear what other visitors thought. Are you just more aware of the situation as a specialist, or are average visitors also disturbed (beyond the intent of the designers)? I'm concerned that people going to these museums expect to be upset, and therefore aren't aware of the decisions you're bringing to light.

    Thanks for sharing your experience.

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  2. Danny, I agree with you completely. At the USHMM the part I found most disturbing was the children's section that had a quasi reenactment. As well, I even think that Yad Vashem has 'disneyfied' somewhat since their overhaul. I liked the starkness of the old museum rather than all the bells and whistles. Your experience at Krakow saddens me. Thank you for sharing.

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  3. There is a lot to think about when designing a museum. With so much information shared in museums, I like that there are different methods used to teach us, as we all learn differently. Still, I understand your point and agree that the attempt to have guests simulate an experience such as the Holocaust is a sensitive subject and can be very disturbing. It makes me think about a similar experience I recently had at the War Remnants Museum in Ho Chi Minh City (Saigon), Vietnam that contains exhibits relating to the American phase of the Vietnam War. Although this museum was established in 1975 and did not seem to be updated much since then, there are reproduction of exhibits in themed rooms of several buildings that are very graphic portrayals of the horrors that occurred during that war too.

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  4. Hello. I just came back from Poland a couple of weeks ago, and visited the museum at the Oskar Schindler factory. Like you, I was expecting an exhibit focusing on Schindler's story, and was surprised to find that it was not. However, I found the experience to be excellent nevertheless, and respectfully disagree with you on your critique. I am no expert on museum design; I am merely basing my opinions on my experience as a visitor.

    I disagree that attempting to recreate the experiences of Holocaust victims and survivors trivializes the actual events and real stories of the Nazi era. For me, it did anything but trivialize it. In fact, it really drove home how swiftly and dramatically things changed, not only for the Jews, but for others living in Poland at the time. This, of course, was something I already knew from history, but never fully appreciated until now. Hearing the glass breaking, the shouting, suddenly finding myself having to walk through a series of Nazi flags, and stepping on swastika tiles was very unsettling for me. Of course, the anxiety I experienced was in a very controlled environment, which I obviously recognized as not real, and I know it is nothing in comparison to what they must have felt. As you say, we can never truly feel what they felt. So why try, you ask? I believe wanting to feel, even in a very small way, what others feel is a form of validation and respect, generally speaking. It's empathy. I went to Poland, to visit the camps and various other sites because I WANTED to feel. I don't believe there's anything wrong with that. In fact, my experience has changed me quite profoundly, in ways I hope will have a positive impact on my little corner of the world.

    Admittedly, I experienced the museum through the lens of a 43 year old adult, so I cannot really comment on your point about it not being presented appropriately for a teenager. I think I can agree with you on that. However, generally speaking, visitors SHOULD be shocked by what they see there. I would have found the museum experience to be lacking if it did not accomplish that.

    The only critique I would have on the museum is that I found the space to be too small and tunnel-like. It felt a little too winding and claustrophobic. And it was really not possible to spend time where I wanted to spend time examining things a little more closely. I felt swept up in the pace of the groups coming along behind me, and in the pace of the tour guide. Otherwise, I found it excellent, even though it was completely different from what I expected.

    Anyway, thanks for sharing your opinions, and for allowing me the opportunity to share mine.

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  5. Hello - I too am a Holocaust historian and educator - I teach Holocaust history at the college level. I am also published in the field. In my experiences with Holocaust memorialization and commercialization (I have a PhD in Public History from UCSB with a focus in Holocaust and its Memorialization) I have come to accept that there is no adequate way to preserve memory of the Holocaust in such a manner as will secure its longevity yet is NOT trivializing in some degree. But I also think it lies in part within the eyes of the beholder. Ellie Wiesel has written dozens of monographs describing something he also professes is impossible to recount - so why does he bother? Because we need to keep trying - we NEED to keep attempting to find the right processes of memory that will forever project the universal applications of the Holocaust into the future. It is better to unintentionally "trivialize" (and I use that word guardedly because it is certainly the furthermost thing from my heart and mind when I explore Holocaust memory) in attempts to advance the memory of the Holocaust into the future then never to try at all.

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